Extreme heat leads to increased electricity consumption and higher costs, and the past two summers have seen record-breaking temperatures and energy use among our customers. Entergy New Orleans and Entergy Louisiana are dedicated to helping customers stay cool and save money this summer by offering bill management tools and hosting customer assistance events.
The newly introduced online Bill Toolkit connects customers to resources for bill management, energy efficiency, and financial assistance. This platform enables customers to discover easy ways to reduce their energy usage and lower their costs.
“In response to extreme temperatures, we are doing everything possible to keep costs low for our customers, who already benefit from some of the most affordable electricity rates in the country,” said Steven Benyard, Vice President of Reliability at Entergy Louisiana. “To help customers manage their budgets and save during the heat, we are providing them with tools to track energy use, manage bills, and access financial assistance.”
Monitor your energy usage
Tools like myAdvisor allow customers to set alerts for electricity usage and track their daily energy consumption. By monitoring usage patterns, customers can pinpoint habits that lead to higher energy use and better plan their monthly expenses. The myAdvisor dashboard offers insights into usage, cost details, bill history, future bill projections, and more.
Flexible bill management options
Entergy offers several payment options so customers can choose how and when to manage their bills:
Pick-A-Date: Customers can select the payment date that works best for them. Level Billing: Helps customers smooth out seasonal fluctuations in energy usage, ensuring more consistent bills each month. PaperFREE billing: Provides emailed bills as soon as they are available, along with access to two years of billing history. AutoPay: Automatically deducts payments from customers' bank accounts, helping them avoid late fees, checks, and postage. The newly introduced online Bill Toolkit connects customers to resources for bill management, energy efficiency, and financial assistance. This platform enables customers to discover easy ways to reduce their energy usage and lower their costs.
“In response to extreme temperatures, we are doing everything possible to keep costs low for our customers, who already benefit from some of the most affordable electricity rates in the country,” said Steven Benyard, Vice President of Reliability at Entergy Louisiana. “To help customers manage their budgets and save during the heat, we are providing them with tools to track energy use, manage bills, and access financial assistance.”
Monitor your energy usage
Tools like myAdvisor allow customers to set alerts for electricity usage and track their daily energy consumption. By monitoring usage patterns, customers can pinpoint habits that lead to higher energy use and better plan their monthly expenses. The myAdvisor dashboard offers insights into usage, cost details, bill history, future bill projections, and more.
Flexible bill management options
Entergy offers several payment options so customers can choose how and when to manage their bills:
Customers who may need additional payment flexibility are encouraged to reach out. They can check if they qualify for deferred payment plans or extensions through the mobile app or myEntergy.
Financial assistance resources
For customers who need help paying their bills, Entergy offers several support options. Throughout the summer, Entergy is rolling out measures as part of the "Beat the Heat" initiative, aimed at assisting low-income customers. This program offers bill payment assistance, fans, and energy efficiency kits, as well as support from local community partners to help hundreds of households statewide.
Entergy also collaborates with local and state organizations to offer financial aid, including:
Click here to find more ways to save money and energy.