Intense heat can lead to increased electricity consumption and higher costs, and the past two summers have seen record-breaking temperatures alongside a rise in electricity usage among our customers. Entergy Arkansas is dedicated to helping customers stay cool and save money this summer through various bill management tools and customer support resources.
The newly introduced online Bill Toolkit provides customers with access to resources for bill management, energy efficiency, and financial assistance. This tool enables users to find simple ways to reduce their electricity usage and manage costs effectively.
"With extreme temperatures, we are doing everything possible to minimize costs for customers, who already benefit from some of the lowest electricity rates in the country," said Ventrell Thompson, vice president of customer service at Entergy Arkansas. "We understand that rising costs are impacting our customers, and we want to help. The Bill Toolkit offers a way for them to control their budget and save money by tracking energy usage, managing bills, and exploring financial assistance options."
In addition to the Bill Toolkit, Entergy Arkansas has introduced Single Stop, a resource that connects customers to a range of support services. Beyond utility assistance, Single Stop provides access to education, counseling, training, and financial opportunities, helping customers build a path out of poverty.
Monitor your energy usage
Tools like myAdvisor allow customers to set energy usage alerts and track daily consumption. By monitoring usage trends, customers can identify habits that lead to higher energy consumption and adjust their budgets accordingly. The myAdvisor dashboard offers detailed insights into usage, billing history, cost projections, and other helpful analysis tools.
Manage your bills with flexibility
Entergy Arkansas offers several payment options, giving customers control over how and when they pay their bills:
Pick-A-Date: Choose the best payment date. Level Billing: Smooth out seasonal fluctuations to keep bills consistent. PaperFREE Billing: Receive bills by email and access up to two years of billing history. AutoPay: Automatically deduct payments to avoid late fees and postage costs. The newly introduced online Bill Toolkit provides customers with access to resources for bill management, energy efficiency, and financial assistance. This tool enables users to find simple ways to reduce their electricity usage and manage costs effectively.
"With extreme temperatures, we are doing everything possible to minimize costs for customers, who already benefit from some of the lowest electricity rates in the country," said Ventrell Thompson, vice president of customer service at Entergy Arkansas. "We understand that rising costs are impacting our customers, and we want to help. The Bill Toolkit offers a way for them to control their budget and save money by tracking energy usage, managing bills, and exploring financial assistance options."
In addition to the Bill Toolkit, Entergy Arkansas has introduced Single Stop, a resource that connects customers to a range of support services. Beyond utility assistance, Single Stop provides access to education, counseling, training, and financial opportunities, helping customers build a path out of poverty.
Monitor your energy usage
Tools like myAdvisor allow customers to set energy usage alerts and track daily consumption. By monitoring usage trends, customers can identify habits that lead to higher energy consumption and adjust their budgets accordingly. The myAdvisor dashboard offers detailed insights into usage, billing history, cost projections, and other helpful analysis tools.
Manage your bills with flexibility
Entergy Arkansas offers several payment options, giving customers control over how and when they pay their bills:
Customers who require additional payment options are encouraged to reach out. Through the mobile app or myEntergy, customers can check if they qualify for deferred payments or extensions.
Access financial assistance
Entergy Arkansas offers several programs to assist customers with bill payments during the summer. The "Beat the Heat" initiative focuses on helping low-income households stay cool and manage their bills, offering assistance through bill payments, fans, energy efficiency kits, and support from local partners. Additionally, Entergy collaborates with local and state organizations to provide financial support, including:
Click here to know more ways to save energy and money.