Empowering Careers and Customer Success at GoDaddy
Tell us a little bit about yourself and your career journey at GoDaddy.
I’ve always been passionate about IT, which is what inspired me to start my career in Customer Support. I saw the need for someone to help address everyday technical challenges, and that’s where my journey began. Over time, I transitioned to technical support, where I could tackle more complex issues and continue honing my skills.
One of the most pivotal moments in my career was joining GoDaddy. It has been an incredible experience that not only aligns with my passion but also supports me in achieving both professional and personal milestones, particularly as a single mom.
Balancing work, solving technical problems, and being a role model for my son has been challenging, but it has taught me the importance of resilience and determination. Each obstacle has been an opportunity to grow and prove that persistence leads to success.
What real-life problems does your team solve?
At GoDaddy, we help turn the aspirations of small business owners into reality. Our team assists customers in choosing the right tools to ensure their websites are secure, fast, and capable of growth. Since many of these sites are the primary income source for our customers, we are committed to their success, ensuring their online presence runs seamlessly.
We believe that every small business deserves the chance to thrive. Beyond providing technical support, we offer guidance, encouragement, and a sense of community. Our team is deeply dedicated to supporting our customers' dreams because their success is important, no matter where they begin.
I am incredibly proud to be part of a team that works tirelessly to address the challenges our customers face every day. The Hosting and Sales Serbia team exemplifies this dedication.
What have you learned about yourself through the projects you have worked on?
Working on various projects has helped me become more patient and empathetic when addressing customer concerns. My technical skills have grown significantly, boosting my confidence in handling complex challenges.
Additionally, I’ve taken on more responsibilities, fully aware that the solutions I provide can directly impact real businesses. This growth wouldn’t have been possible without the unwavering support and encouragement of my team and supervisor, who have empowered me to approach challenges with greater confidence and courage.
What advice would you give to someone starting on the Care Team?
When you join the Care Team, you’ll quickly realize you’re never alone. There’s an incredible support system in place, and you’ll feel like part of a community from day one. You’ll be respected, valued, and surrounded by people who are there to help when things get tough.
My biggest piece of advice? Don’t give up when you face challenges. Those moments are where true growth happens. Lean on your team, ask questions, and remember that you’re not just solving problems—you’re making a meaningful difference for others every day.
What aspects of GoDaddy's company culture do you appreciate the most?
What stands out most about GoDaddy’s culture is the strong sense of teamwork and collaboration. It’s a place where everyone is trusted to do their best work without micromanagement. Authenticity is celebrated, and you’re encouraged to be your true self.
As a woman in tech, I especially value how inclusive the environment is. Everyone’s voice is heard, and individuality is celebrated. It’s empowering to work in a space where you are recognized for who you are and where your unique strengths are appreciated.
What do you enjoy doing outside of work?
Outside of work, I love spending quality time with my family, creating cherished memories. I enjoy peaceful walks in nature, exploring new places, and immersing myself in the beauty of the outdoors.
My partner, son, and I share a passion for travel, always seeking new adventures and experiences. Whether it’s discovering hidden gems, trying new cuisines, or simply enjoying each other’s company, our time together is about embracing life’s little joys and creating unforgettable moments.
Are you enjoying this series and want to learn more about life at GoDaddy? Be sure to check out our GoDaddy Life social pages! Follow us to meet our team, explore our culture (Teams, ERGs, Locations), discover career opportunities, and so much more.
I’ve always been passionate about IT, which is what inspired me to start my career in Customer Support. I saw the need for someone to help address everyday technical challenges, and that’s where my journey began. Over time, I transitioned to technical support, where I could tackle more complex issues and continue honing my skills.
One of the most pivotal moments in my career was joining GoDaddy. It has been an incredible experience that not only aligns with my passion but also supports me in achieving both professional and personal milestones, particularly as a single mom.
Balancing work, solving technical problems, and being a role model for my son has been challenging, but it has taught me the importance of resilience and determination. Each obstacle has been an opportunity to grow and prove that persistence leads to success.
What real-life problems does your team solve?
At GoDaddy, we help turn the aspirations of small business owners into reality. Our team assists customers in choosing the right tools to ensure their websites are secure, fast, and capable of growth. Since many of these sites are the primary income source for our customers, we are committed to their success, ensuring their online presence runs seamlessly.
We believe that every small business deserves the chance to thrive. Beyond providing technical support, we offer guidance, encouragement, and a sense of community. Our team is deeply dedicated to supporting our customers' dreams because their success is important, no matter where they begin.
I am incredibly proud to be part of a team that works tirelessly to address the challenges our customers face every day. The Hosting and Sales Serbia team exemplifies this dedication.
What have you learned about yourself through the projects you have worked on?
Working on various projects has helped me become more patient and empathetic when addressing customer concerns. My technical skills have grown significantly, boosting my confidence in handling complex challenges.
Additionally, I’ve taken on more responsibilities, fully aware that the solutions I provide can directly impact real businesses. This growth wouldn’t have been possible without the unwavering support and encouragement of my team and supervisor, who have empowered me to approach challenges with greater confidence and courage.
What advice would you give to someone starting on the Care Team?
When you join the Care Team, you’ll quickly realize you’re never alone. There’s an incredible support system in place, and you’ll feel like part of a community from day one. You’ll be respected, valued, and surrounded by people who are there to help when things get tough.
My biggest piece of advice? Don’t give up when you face challenges. Those moments are where true growth happens. Lean on your team, ask questions, and remember that you’re not just solving problems—you’re making a meaningful difference for others every day.
What aspects of GoDaddy's company culture do you appreciate the most?
What stands out most about GoDaddy’s culture is the strong sense of teamwork and collaboration. It’s a place where everyone is trusted to do their best work without micromanagement. Authenticity is celebrated, and you’re encouraged to be your true self.
As a woman in tech, I especially value how inclusive the environment is. Everyone’s voice is heard, and individuality is celebrated. It’s empowering to work in a space where you are recognized for who you are and where your unique strengths are appreciated.
What do you enjoy doing outside of work?
Outside of work, I love spending quality time with my family, creating cherished memories. I enjoy peaceful walks in nature, exploring new places, and immersing myself in the beauty of the outdoors.
My partner, son, and I share a passion for travel, always seeking new adventures and experiences. Whether it’s discovering hidden gems, trying new cuisines, or simply enjoying each other’s company, our time together is about embracing life’s little joys and creating unforgettable moments.
Are you enjoying this series and want to learn more about life at GoDaddy? Be sure to check out our GoDaddy Life social pages! Follow us to meet our team, explore our culture (Teams, ERGs, Locations), discover career opportunities, and so much more.
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