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New York City Partners with T-Mobile to Enhance 5G Connectivity & Public Safety



03/13/2025


New York City Partners with T-Mobile to Enhance Public Safety and Connectivity

New York City has selected T-Mobile (NASDAQ: TMUS), the nation’s leading 5G provider, as its exclusive carrier to support a broad range of essential municipal operations.
Advancing Public Safety Through Cutting-Edge Technology.

“Our goal is to leverage reliable and advanced technology to make New York City safer and more affordable for everyone, and our partnership with T-Mobile is a key step toward that mission,” said Matthew Fraser, New York City's Chief Technology Officer. “By utilizing T-Mobile’s innovative solutions, we’re ensuring that first responders have access to the tools necessary to perform their duties at the highest level, ultimately strengthening public safety.”

A Vision for a Safer and More Connected NYC

This agreement marks a significant milestone in the city’s commitment to enhancing safety and affordability. By opting for T-Mobile’s industry-leading 5G standalone (SA) network, New York City stands to gain numerous benefits, including:
  • Enhanced support for first responders: NYC’s public safety network will be powered by the latest 5G SA technology, enabling innovative solutions that reinforce the city’s reputation for cutting-edge public safety measures. Features like network slicing and improved security will empower first responders through T-Mobile’s T-Priority solution. As the first provider to launch a 5G standalone network in 2020, T-Mobile now operates the largest scaled 5G SA network in the U.S.
  • Exclusive benefits for NYC employees: City workers and their families will soon have access to significant discounts on T-Mobile’s top-tier plans, backed by the nation’s leading 5G network. These plans offer premium perks, including an entertainment streaming bundle, complimentary in-flight Wi-Fi on major airlines, and seamless high-speed data and texting abroad.

Next-Level Connectivity for NYC’s First Responders

T-Mobile’s network will serve as the backbone for one of the largest public safety departments in the country, operating in one of the most complex and high-demand environments for connectivity. NYC’s first responders will benefit from T-Mobile’s T-Priority service, which provides a dedicated 5G network slice for emergency personnel. This ensures faster speeds, lower latency, and the highest priority access across all 5G bands—especially during periods of heavy network congestion.

“It’s an incredible privilege for T-Mobile to support New York City’s first responders, employees, and residents, and we’re already making great progress,” said Callie Field, President of T-Mobile Business Group.

“The scale of this city’s public safety efforts, combined with the administration’s commitment to safety and affordability, aligns perfectly with our mission to deliver next-generation solutions through America’s leading 5G network.”