KeyBank Wins 12 Best Bank Awards for Middle Market & Small Business Banking
KeyBank has been recognized for its dedication to supporting small and middle-market businesses, earning twelve prestigious 2025 Best Bank Awards in these sectors. These accolades highlight KeyBank’s robust financial solutions, industry expertise, and commitment to helping businesses grow and operate more efficiently.
The bank received nine national and regional Coalition Greenwich Best Bank Awards for middle market banking, recognizing its excellence in customer service, relationship management, and advisory capabilities:
The bank received nine national and regional Coalition Greenwich Best Bank Awards for middle market banking, recognizing its excellence in customer service, relationship management, and advisory capabilities:
- Best Bank – Ease of Doing Business for Middle Market Banking in the U.S.
- Best Bank – Values Long-Term Relationships for Middle Market Banking in the U.S.
- Best Bank – Trust for Middle Market Banking in the U.S.
- Best Bank – Customer Service for Middle Market Banking in the U.S.
- Best Bank – Satisfaction with Cash Management Sales Specialist for Middle Market Banking in the U.S.
- Best Bank – Satisfaction with Relationship Manager (RM) for Middle Market Banking in the U.S.
- Best Bank – Advisory Capabilities of Relationship Manager (RM) for Middle Market Banking in the U.S.
- Best Bank – Satisfaction with Relationship Manager (RM) for Middle Market Banking in the U.S. (Northeast)
- Best Bank – Satisfaction with Relationship Manager (RM) for Middle Market Banking in the U.S. (West)
These awards reflect KeyBank’s ability to foster strong client relationships and provide expert financial guidance, helping businesses enhance their operations and performance.
“These recognitions underscore the trust we’ve built with our clients and the dedication of our teams who serve them daily,” said Ken Gavrity, President of Key Commercial Bank. “We are proud to be acknowledged by Greenwich Associates and our clients, and we remain committed to delivering industry-leading expertise and financial solutions that drive success for middle market businesses.”
Additionally, KeyBank was honored with three national and regional Coalition Greenwich Best Bank Awards for Small Business Banking:
“These recognitions underscore the trust we’ve built with our clients and the dedication of our teams who serve them daily,” said Ken Gavrity, President of Key Commercial Bank. “We are proud to be acknowledged by Greenwich Associates and our clients, and we remain committed to delivering industry-leading expertise and financial solutions that drive success for middle market businesses.”
Additionally, KeyBank was honored with three national and regional Coalition Greenwich Best Bank Awards for Small Business Banking:
- Best Bank – Satisfaction with Relationship Manager (RM) for Small Business Banking in the U.S.
- Best Bank – Advisory Capabilities of Relationship Manager (RM) for Small Business Banking in the U.S.
- Best Bank – Satisfaction with Relationship Manager (RM) for Small Business Banking in the U.S. (Midwest)
“Our team is the heart of KeyBank, and these awards reflect their ability to build meaningful relationships with small businesses nationwide,” said Mike Walters, President of Business Banking at KeyBank. “We are dedicated to equipping small businesses with the tools and guidance they need to thrive within their communities.”
Award Methodology
Award Methodology
- Small Business Banking: Based on over 13,000 interviews with businesses generating $1 million to $10 million in revenue across the U.S.
- Middle Market Banking: Based on nearly 12,000 interviews with businesses with annual revenues between $10 million and $500 million nationwide.
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